Effective Date: 16/4/2026
Welcome to The Tea Room. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website or making a reservation.
If you do not agree to these terms, you must not use this website.
1. Introduction
These Terms and Conditions govern your use of The Tea Rooms website and any services we offer through it. We reserve the right to update or change these terms at any time, and any changes will be posted on this page. Your continued use of the website after changes are made constitutes your acceptance of those changes.
2. Online Reservations
By making a reservation through our website, you confirm that you are legally able to enter into a binding contract and that the information provided is accurate and complete.
- Reservation Confirmations: Reservations made through the website are subject to availability. Once confirmed, you will receive an email confirmation with the details of your booking.
- Cancellation Policy: Reservations may be subject to cancellation fees depending on the timing. You must follow the cancellation instructions provided at the time of booking to avoid any charges.
- No-Shows: If you do not show up for your reservation without notifying us in advance, we reserve the right to charge a no-show fee or refuse future bookings.
3. Online Orders
If you place an online order for delivery or pickup, the following terms apply:
- Order Confirmation: All orders are subject to availability. Once your order is placed, you will receive an order confirmation via email or SMS with an estimated time for delivery or pickup.
- Payment: Payment must be made at the time of placing the order, either via credit card, debit card, or any other payment methods we accept.
- Delivery/Collection: Delivery times are estimates and may vary based on availability. You agree to provide accurate and complete information for deliveries and collection.
4. Content on Our Website
All content on our website, including text, images, graphics, logos, and designs, is the property of The Tea Room and is protected by copyright and intellectual property laws. You may not use, copy, modify, or distribute any content from this website without our prior written permission.
5. User Conduct
When using our website, you agree not to:
- Post or transmit any content that is unlawful, defamatory, harassing, abusive, or otherwise objectionable.
- Use the website for fraudulent activities, including false bookings, orders, or providing false information.
- Attempt to gain unauthorized access to any part of the website, our systems, or networks.
- Violate any local, national, or international laws or regulations.
6. Privacy
We respect your privacy and are committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
7. Limitation of Liability
To the fullest extent permitted by law, The Tea Room will not be held liable for any indirect, incidental, special, or consequential damages arising out of your use of the website, including but not limited to any loss of data, loss of income, or any other damages resulting from the use or inability to use our services.
Our liability to you for any claims arising out of or related to these Terms and Conditions is limited to the total amount you paid to us for the services giving rise to the claim.
8. Links to Third-Party Websites
Our website may contain links to third-party websites for your convenience. We do not control and are not responsible for the content or practices of these third-party sites. By clicking on any external links, you acknowledge that we are not responsible for the privacy policies or the terms of use of such websites.
9. Indemnity
You agree to indemnify and hold harmless The Tea Room, its directors, employees, agents, and affiliates from any claims, damages, or expenses arising from your violation of these Terms and Conditions or your use of our website.
10. Force Majeure
We will not be liable for any failure to perform or delay in performance of our obligations under these Terms and Conditions caused by events outside our reasonable control, including but not limited to natural disasters, government actions, pandemics, or strikes.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the UK courts.
12. Changes to These Terms and Conditions
We may update these Terms and Conditions at any time. Any changes will be posted on this page, along with the updated effective date. You are encouraged to review this page periodically for any updates.
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
The Tea Room
Hello@the-tea-room.com
The Tea Room, Heart of the shires shopping village, Watling street, NN7 4LB